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Global Oversight, Operations and Safety for the Biggest Events in the World.
OnTrack is the World’s only integrated Event Data Platform providing real-time insights into operational effectiveness, safety, and situational awareness for Festivals, Concerts, Arenas, Stadiums, Government Agencies, and Sports Brands!
OnTrack is the World's First Global Oversight Platform
See all of your data from every event happening at once, in real-time, around the world, in one unified dashboard.
Get real-time critical data at your fingertips
Elevate critical incidents to leadership
Pin your most important events
Tag incidents that require further attention
Filter events by region and type
Mitigate Issues in real-time
Identify top 10 Incidents by type
Venue Management & Controls
Event Scheduling & Booking
Simple event creation, document management & cloning
Vendor Management & Staffing
Manage approvals and contracts for your workforce, vendors, and suppliers
Facilities Management
Manage and assign tickets for facility issues in real time, to staff or external agencies
Workflow & Task Management
Prioritize and manage tasks, automate routine processes, and enjoy instant visibility into progress
Lost & Found
Easily manage the process of lost items on any device
Activity Tracking
Web and mobile based geo spatial patrol schedules and checklists for security teams
Accreditation
All in one pass management software to streamline operations and maintain security.
Vendor & Agency Management
Combine deployment data with visual locations and monitor how every decision impacts your budget, in real time
Event Scheduling & Booking
- Easily create and manage future events with OnTrack’s advanced event scheduling and booking module.
- Provide stakeholders with instant access to all essential event details, ensuring seamless coordination. Assign event organizers, set up event-day logistics, and centralize key information for effortless planning.
- Automate or manually configure risk analysis and profiling, while assigning templates for PEAPs, staffing, and checklists. From scheduling to execution, OnTrack delivers a complete event management solution.
- Enable event coordinators to streamline operations and keep stakeholders informed with real-time access to event dates, timings, and briefs—available on both web and mobile devices.
Vendor Management & Staffing
- Effortlessly manage approvals and contracts for vendors, suppliers and agencies.
- Manage vendors across multiple departments including in relation to Inventory, Staffing, Accreditation, Contract Management and Facilities.
- Vendors can access the platform directly to complete transaction requests.
Facilities Management
- Quickly create, assign and track maintenance tickets in real time to staff or external agencies and reduce downtime.
- Facilities management issues can be segregated by departments with full quote management, purchase order and invoicing functionality to reduce maintenance costs and operation costs and assist with planning.
- Assets, such as HVAC systems, can be fully managed with check list submissions and scheduled maintenance.
Workflow & Task Management
- Create task lists and workflows, assign tasks to team members and monitor all actions.
- Actionable check list items can be assigned to the concerned person or department and team leads can see the tasks assigned by them and the current progress.
- Team members can see the tasks that are assigned to them and can upload documents or photos to confirm completed.
- Manage tasks based on time, event markers, and even the completion of previous tasks.
- Set up a schedule easily to have recurring tasks automatically get generated and tracked.
Lost & Found
- Report, track and manage the process of lost items. Images of found items can be uploaded along with details and the exact location where it was found.
- Easily match items lost with items found and quickly capture signatures of guests and staff when returning items.
Activity Tracking
- Streamline request management to enhance customer satisfaction and operational efficiency.
- Track and respond to requests in real time, whether for transportation, housekeeping, food and beverage, or VIP services.
- Keep customers informed with automated confirmation and dispatch texts while using color-coded statuses to ensure no request is overlooked.
- Set reminders to keep staff updated and use configurable web forms for seamless request submissions.
- With mobile access, teams can manage and respond to requests from anywhere, ensuring quick resolutions and a smooth guest experience.
Accreditation
- Easy to use software to manage all of your credentials, passes and access control needs.
- Centralize requests, approvals, and management to streamline operations and maintain security.
- Collect critical credential information accurately & on-time. Easily review & approve requests & applications from staff, vendors, and outside agencies.
Vendor & Agency Management
- Streamline approvals, contracts, and transactions for vendors, suppliers, and agencies—all in one platform.
- Manage vendors across multiple departments, including Inventory, Staffing, Accreditation, Contracts, and Facilities.
- Vendors can directly access the system to submit requests, while real-time updates keep all stakeholders informed.
- Simplify approval workflows and store all contract details in one centralized location for easy access and oversight.
We're Trusted By The Biggest Brands & Events
OnTrack By The Numbers
1,881
Events Since
Last Year
Last Year
74
Venues
153
Event Producers
211,039
Incidents Logged
14,468
Number of Users
24
Countries
15,012
Tasks Managed
Corporate Oversight & Risk
Incident Management
Pro-actively control and dispatch incidents in real-time across web and mobile for interior and exterior operations
Reporting & Analytics
Turn raw data into valuable insights with customizable Reports and Dashboards
Global Oversight
Easily manage and approve vendor contracts and outside agencies in real-time
Staffing Dot Maps
Total visibility of all incidents, security, staff, and maintance across every venues or event around the world, in real-time
Real-Time Communications
Effortlessly manage reservations, operations, and services for tent, RV, staff, and specialty camping
Request Tracking
Web and mobile based geo spatial patrol schedules and checklists for security teams
Live Tracking
Track and communicate all staff and activities with geolocation and dispatching in real-time
Command Center
Track and comunicate activites from all staff and security to ensure your event runs smoothly. Manage Operation Control Rooms with ease by integrating data across all systems into a seamless dashboard.
Incident Management
- Empower your team with a comprehensive map-based, geospatial incident tracking and management application.
- From minor disruptions to major emergencies, our tool ensures swift response and efficient resolution across your entire event space.
- Proactively manage incidents instead of merely reacting to them.
Reporting & Analytics
- Turn raw data into valuable insights with customizable Reports and Dashboards.
- Our unique event comparison feature lets you track trends across multiple events or years, enabling data-driven decisions.
- Dive deep into metrics, identify patterns, and pinpoint areas for improvement.
- With our post-event capabilities, you're not just reviewing past performance – you're shaping the future of your events with a rich historical perspective.
- Know what is happening in real-time so that you and your team can address issues and help out on-scene.
- Response and resolution time is dramatically reduced by providing managers with all necessary information.
- Whether you're following up with security, briefing medical teams, or preparing documentation for legal review, our automated reports provide a complete, chronological account of each event.
- From initial response to final resolution, ensure nothing is overlooked. Generate comprehensive PDF reports for each incident.
Global Oversight
- Transform event management with real-time data integration across mobile, web, and on-site systems.
- Gain complete visibility with a unified dashboard and advanced filtering.
- Monitor and control operations worldwide with a multi-tier venue hierarchy. Manage events, incidents, maintenance, reports, access controls, and security permissions—all from one centralized platform.
- Scale effortlessly across cities, states, countries and regions, in real-time, for seamless oversight.
Staffing Dot Maps
- Effortlessly visualize complex data and manage staffing dot plans in real time.
- Gain instant insights into staff presence and assigned positions with a live, dynamic view.
- Create and customize graphical staffing templates, attach them to events, and make modifications on the fly.
- Seamlessly import existing deployment files into OnTrack within minutes.
- Organize vendors, shifts, and areas of responsibility with ease.
- Preview, adjust, and finalize your dot plans before deployment for maximum efficiency.
Real-Time Communications
- Seamlessly manage real-time messaging via SMS, MMS, and WhatsApp to keep operations teams, employees, and visitors connected.
- Configurable inboxes categorize messages for efficient routing, while color-coded statuses ensure no communication is missed.
- Pre-set response templates enable quick, consistent replies, and every conversation is logged with timestamps and forwarding options.
- Send instant event-day alerts for traffic, weather, or parking updates, or schedule automated messages for timely notifications.
- Stay organized, responsive, and in control with a powerful, centralized messaging system.
Request Tracking
- Streamline request management to enhance customer satisfaction and operational efficiency.
- Track and respond to requests in real time, whether for transportation, housekeeping, food and beverage, or VIP services.
- Keep customers informed with automated confirmation and dispatch texts while using color-coded statuses to ensure no request is overlooked.
- Set reminders to keep staff updated and use configurable web forms for seamless request submissions.
- With mobile access, teams can manage and respond to requests from anywhere, ensuring quick resolutions and a smooth guest experience.
Live Tracking
- Track, dispatch internal and external staff effortlessly, in real-time, with geolocation and dispatching technologies.
- Team members can be tracked by name, position, zone, job role and other variables and posted to an incident or new assignment based on proximity.
Command Center
- Track and communicate activities from all staff and security to ensure smooth event operations. Manage control rooms effortlessly by integrating data across all systems into a unified dashboard.
- With real-time data from mobile, web, and security systems, gain unparalleled control and insight into every aspect of your event, no matter where it takes place.
- Advanced filtering capabilities ensure you stay on top of all operations, providing a seamless overview and enabling efficient decision-making.
One Platform Connecting your People, Systems, and Data.
When your staff, vendors, security, and operations teams are connected, your organization operates as one.
That means faster, more informed decisions for a safe, secure, event.
Seamless Integration for Unified Communications
OnTrack elevates event management through powerful integrations: AT&T FirstNet: The nations largest public safety network to provide uninterrupted service. What3Words: Pinpoint location accuracy for precise incident response and navigation.
As the only platform seamlessly connecting these critical tools, OnTrack empowers your team to communicate effectively, respond swiftly, and ensure event success.
Who We Serve
Stadiums &Â Venues
OnTrack elevates stadium management to new heights of safety and efficiency. Our cutting-edge platform anticipates challenges, enables swift responses, and ensures unparalleled fan experiences. From minor issues to major incidents, stay prepared and in control.
Lean more about our Stadiums & Venues solutionsSports Brands
OnTrack revolutionizes event management for the world's leading sports leagues. Our comprehensive platform provides real-time visibility across all teams, games, and tournaments. From leagues to golf tournaments, make data-driven decisions that optimize resources and enhance fan experiences
Lean more about our Sports Brands solutionsFestivals
OnTrack sets the gold standard in festival management, revolutionizing health and safety at the world's biggest events. Our unparalleled platform seamlessly coordinates every aspect of your festival, from planning to execution. Streamline staff management, ensure rapid task completion, and minimize issues across all stages.
Lean more about our Festivals solutions